Volunteer Roles

Basel, Switzerland 5 – 7 June 2025

Interested in volunteering? Explore the provisional list of roles below!

But remember that these roles may change closer to the event, and you don’t have to decide right away which role you want to take on. You’ll have plenty of time to choose later on.

Attendee Team

Registration Wrangler: Welcome attendees and provide essential event information. Main tasks include registering attendees, matching names to badges, ensuring proper designations, distributing lanyards, and directing people in the correct direction. 

Swag Station Wrangler: Handle the distribution of free swag like t-shirts and other items. Your main tasks will include organising and distributing event swag during the event. 

Info Desk, Lost and Found: Assist attendees with event-related inquiries, from venue areas to schedules. Main tasks include addressing attendee concerns, providing information or finding the organiser with the answers, and keeping lost & found items safe until their owners claim them.

Media & Communications Team

Social Media Support: Manage WCEU social media, engage with the online audience, and assist attendees. Your main tasks will be writing posts and sharing photos on WCEU’s social media during sessions, interacting with online comments, and assisting attendees with social media-related inquiries.

Media and Public Relations (PR) Support: Support the PR team during the event by facilitating media interactions and ensuring smooth communication. Your main tasks will be assisting with scheduled media interviews, guiding press representatives, and helping with PR-related inquiries.

Community Team

Contributor Day Assistant: Welcome and guide participants at Contributor Day, ensuring a smooth onboarding experience for new contributors. Your main tasks will be answering questions, directing people to the correct contributor tables, and assisting newcomers in creating Slack accounts. 

Community Booth – Greeter: Help attendees feel welcome and introduce them to the WordPress community. Your main tasks will be answering questions about the community and project, assisting with WordPress-related inquiries, inviting people to join, and explaining the power of open-source. You’ll represent the community to those unfamiliar with it, sharing your own experience.

WordCamp Connect Moderator: Facilitate engaging discussions and ensure a smooth flow of sessions at WC Connect. Your main tasks will be introducing speakers, keeping discussions orderly, ensuring adherence to the Code of Conduct, managing session transitions, assisting with Q&A, and making WCEU announcements. You’ll also help maintain the schedule by notifying speakers of their remaining time.

WordCamp Connect – Greeter & Audience Mic: Welcome attendees and ensure smooth audience participation in WC Connect discussions. Your main tasks will be informing attendees when a session is about to start, guiding them to the correct location, and assisting with the microphone during Q&A sessions.

Wellness Track Volunteer: Support attendees in wellness activities, ensuring a smooth and enjoyable experience. Your main tasks will be assisting participants in yoga sessions and morning/evening walking tours. You’ll help attendees find the designated areas, assist the instructor or tour guide, and ensure sessions run smoothly. 

Speakers Team

Speaker Assistant: Ensure a smooth and stress-free experience for speakers during their sessions. Your main tasks will be guiding speakers through their sessions, assisting with logistics, and coordinating with event staff. You’ll be responsible for helping speakers find the Green Room, ensuring they have everything they need before their talk, leading them to the stage, assisting with tech setup, keeping time, and running the microphone during Q&A.

Emcee: Set the room’s tone by introducing speakers, keeping sessions on track, and engaging the audience. Your main tasks will be announcing speakers, managing transitions between sessions, keeping time, assisting with Q&A, and sharing important WCEU announcements. You’ll also help maintain the event’s energy by engaging with attendees during pauses.

Track Manager: Lead a team to ensure the smooth execution of speaker sessions in your assigned track. Your main tasks will be managing a team of two Speaker Assistants and an MC, overseeing 3-4 talks per shift, ensuring seamless coordination, and maintaining session flow. You’ll be responsible for keeping the schedule on track, supporting the team, and reporting any issues.

Workshop Assistant: Ensure a smooth and stress-free experience for workshop hosts by assisting with setup and logistics. Your main tasks will be ensuring the workshop host has everything they need, assisting with room setup, checking tickets (if required), and introducing the workshop host. You’ll also support the host with time management and coordination.

Workshop Manager: Lead the workshop team to ensure the smooth execution of all sessions. Your main tasks will be overseeing 1-2 workshop rooms per shift, managing Workshop Assistants, coordinating workshop registration, and ensuring proper setup. You’ll be responsible for keeping everything organised and supporting the team throughout.

Green Room Assistant: Ensure a welcoming and stress-free experience for speakers in the Green Room. Your main tasks will be greeting speakers, making sure they have everything they need, maintaining a quiet and comfortable space, and coordinating with the event team. You’ll also keep an eye on their belongings during sessions if needed.

Local Team

Venue Volunteer: Act as the key link between venue management, the production company, and the Local Team to ensure smooth event operations. Your main tasks will be coordinating between different teams, handling urgent needs related to storage, furniture, equipment, and booth setup, and ensuring the venue functions efficiently.

Catering Volunteer: Ensure smooth coordination between the catering provider and the Local Team to keep meal services efficient and organised. Your main tasks will be guiding attendees to the correct lunch areas, maintaining order during coffee breaks, regulating crowd flow, and assisting with special dietary requirements. 

Child Care Volunteer: Support the childcare provider and ensure parents and children have a smooth experience at the event. Your main tasks will be guiding parents and children to designated areas, assisting the childcare provider with equipment and catering needs, and addressing any other logistical issues.

First Aid Volunteer: Serve as the key liaison between the first aid provider and the Local Team to ensure attendee safety and quick response to medical needs. Your main tasks will be coordinating with first aid providers, assisting in medical situations, and addressing health or safety concerns during the event.

Hallway Assistant / Attendee Orientation: Be a friendly guide, helping attendees easily navigate the event space. Your main tasks will be assisting attendees in finding rooms, restrooms, sponsor halls, coffee spaces, exits, and other key locations. You’ll help ensure everyone knows where to go and feel comfortable within the venue.

Lunch Orientation Assistant: Help attendees find catering points and navigate meal areas. Your main tasks will be guiding attendees to the catering points, answering questions about meal locations, and assisting with general directions within the venue. You may also be asked about restrooms, exits, or other key spaces.

Door Keeper: Ensure access control by checking badges at designated indoor and outdoor entry points. Your main tasks will be verifying that attendees have the correct badges for entry, managing access to restricted areas such as speaker, organiser, and media rooms, and occasionally assisting attendees with general inquiries.

Photography Team

Photo Organiser: Ensure all event photos are properly sorted and stored for easy access. Your main tasks will be transferring and organising photos from SD cards into the correct folders. 

Sponsors Team

Sponsor Wrangler: Act as the key point of contact between sponsors and the sponsors’ team to ensure their needs are met efficiently. Your main tasks will be walking through the sponsor area, informing sponsors that you’re available for assistance, relaying sponsor requests to the sponsors’ team, and coordinating with the sponsors’ team lead to address any requirements.

Meeting Room Wrangler: Ensure the smooth operation of sponsor meeting rooms by managing time slots and maintaining organisation. Your main tasks will be overseeing meeting room schedules, ensuring the correct companies use the rooms at the right time, keeping rooms tidy and properly equipped, and coordinating with the sponsors’ team to resolve any issues.

Volunteers Team

Volunteers Team Support / Accessibility Assistant / Floating: Provide essential support to volunteers and assist attendees with accessibility needs while remaining ready to fill in where needed. Your main tasks will be bringing volunteers water, food, personal items, or additional equipment while they cannot leave their posts. You’ll also assist attendees with accessibility needs and be on standby to replace any missing volunteers in their assigned roles. 

Time to Join the Team & Be Part of WCEU 2025

Did you see a role that excites you? Volunteering at WCEU 2025 is a fantastic way to contribute, connect, and experience the event from a new perspective. 

Whether guiding attendees, supporting speakers, or helping behind the scenes, your role will make a significant impact! 

Apply now and become part of our amazing volunteer team!