If you have purchased a WordCamp Europe 2025 ticket but cannot attend the event, you can request a refund. The procedure is described below. 

Refund requests are available only until 19 May 2025.

How to Refund Your Ticket

To refund your ticket, there are four steps:

1. Check your inbox.
2. Click on the link in the email.
3. Request a refund.
4. Confirm and complete.

Step 1: Check your inbox

Search your email inbox for the subject line ‘Your Ticket to WordCamp Europe 2025’ to find your ticket confirmation email.

If you can’t find your ticket confirmation email, please contact us, and we’ll resend it.

Step 2: Click on the link in the email

To receive a refund for your purchased ticket, visit the ticket edit access link in your WordCamp Europe 2025 ticket confirmation email.

Step 3: Request a fefund

Click the “request a refund” link on your ticket page.

Step 4: Confirm and complete

After clicking on the request refund link, you will be taken to the refund request form.

While including a reason for the refund is optional, you must check the “I agree to the above terms” checkbox and click the “Send Request” button to complete the process.

If you can’t request a refund, please contact us, and we will process it manually for you.

Important notes

If you want to proceed with a refund, it is essential to be aware of the following:

• It may take a few days for your refund to be processed.
• When requesting a refund, all tickets purchased together will be cancelled. We cannot provide partial refunds or transfer refunds to a different account.
• Once cancelled, a ticket will not be transferable or redeemable.

The tickets issued for speakers, volunteers, sponsors and crew are not refundable. If you have been selected but cannot attend WordCamp Europe 2025, please contact us to proceed with a cancellation.