Info Desk

Where to ask questions at #WCEU

The Info Desk is your go-to place for information during WCEU (or goto, for all the programmers out there). The desk will be situated in the foyer between the registration area and the main conference area. The exact location will be marked on the venue map provided at registration.

We are delighted that so many people have purchased tickets to attend WCEU 2019 in Berlin. With more than 3000 attendees, there are lots of people to support through their WCEU experience. That’s no problem, because the friendly folks from the WCEU Attendee Services team along with a helpful squad of volunteers are available to guide you.

No question is too small, and we are here to help at the conveniently located Info Desk all day from the time the doors open on Friday to half an hour after Closing Remarks on Saturday.

Directions

During registration, you will receive a helpful booklet showing where everything is located, including the Info Desk. But if there is anything you have trouble finding, are unsure of, or which isn’t listed in the booklet, please don’t hesitate to check in at the Info Desk for clarification on anything.

If you have any trouble finding the Info Desk itself, just ask one of the friendly WCEU volunteers wearing bright pink t-shirts. They will be able to point you in the direction of the Info Desk.

Need to find a session room? Need help finding a toilet? Then swing by the Info Desk and let them provide you with directions, tips on how to get a taxi, or whatever other information you may need to know. They’re there and happy to help!

Types of questions

The team at the Info Desk are happy to help with any questions you may have about WCEU. Anything from locating sessions, schedules, restrooms, finding the afterparty, how to call a taxi or even where to head for dinner after the event are all things the Info Desk can assist you with.

Accessibility

The Info Desk is located on the ground floor of the Estrel and is easily accessed by foot or by wheelchair. If you have any specific accessibility questions during the event, feel free to ask at the Info Desk.

Lost and found

If you lose or find anything while at WCEU, the Info Desk is the place to ask for help. The team at the Info Desk can look after items until the owner turns up. If you have lost anything which was turned in by someone else, head to the Info Desk to see if it has been handed in.